Shipping policy

We ship worldwide from our fulfillment partner.

Processing Time

All orders are processed within 2–4 business days. Custom or made-to-order items may require additional processing time, which will be clearly communicated at checkout.

Shipping Rates & Delivery Times

• Domestic (Australia): 3–7 business days

• International: 7–14 business days (depending on destination)
  Shipping rates are calculated at checkout based on your location and preferred shipping method.

Order Tracking

Once your order ships, you will receive a confirmation email with tracking details. You can track your order at any time via the provided link.

Duties & Taxes

International customers are responsible for any applicable import duties, customs taxes, or fees imposed by their country.

Lost or Delayed Packages

If your package is significantly delayed or appears lost, please contact us and we will work with the carrier to resolve the issue promptly.